As a Design Lead, I'm always looking for ways to make people's daily lives better. This can be through online solutions like digital services or even in offline situations. Throughout the entire customer journey, there are many points where we can make things better. I am a Designer in hart, but a programmer and designer by trade and training. Therefor, I have a mix of technical skills, like thinking analytically, and design skills, such as focusing on the user's needs. People often see me as someone who can connect people effectively. I believe that this combination of skills, both technical and creative, has one main purpose: to create unforgettable experiences for people.